Project Talk Trial: Engaging Underserved Communities in End-of-life Conversations

Last updated: November 12, 2025
Sponsor: Milton S. Hershey Medical Center
Overall Status: Active - Recruiting

Phase

N/A

Condition

N/A

Treatment

Hello (serious game)

The Conversation Project (CP) Starter Kit

Table Topics (general conversation game)

Clinical Study ID

NCT04612738
STUDY00014689
  • Ages > 18
  • All Genders
  • Accepts Healthy Volunteers

Study Summary

Compared to the general population, individuals from underserved communities are more likely to receive low quality end-of-life care and unwanted, costly and burdensome treatments due in part to a lack of advance care planning (ACP; the process of discussing wishes for end-of-life care with loved ones/clinicians and documenting them in advance directives).

This study will use existing, trusted, and respected social networks to evaluate two conversation-based tools intended to engage underserved individuals in discussions about end-of-life issue and motivate them to carry out ACP behaviors.

Through this study, investigators will learn how best to engage underserved populations in ACP so as to: 1) increase the likelihood that patients from underserved communities will receive high-quality end-of-life care; 2) address health disparities related to end-of-life treatments; and 3) reduce unnecessary suffering for patients and their families.

Eligibility Criteria

Inclusion

Inclusion Criteria Community Hosts

  1. Ability to recruit 20 individuals from underserved populations to attend a community event

  2. Experience hosting a community event

  3. Experience working with underserved populations

  4. Participation in a series of mandatory live study-related web-based trainings

  5. Completes a research site agreement

Research Participants

  1. Adults over the age of 18 years old in underserved populations

  2. Able to speak and read English and/or Spanish

  3. Have not completed an AD within the previous 5 years

  4. All participants regardless of health status

  5. Individuals from the same household can enroll

Exclusion Criteria Community Hosts

  1. Inability to recruit 20 individuals from underserved populations

  2. Inexperience for hosting a community event

  3. Inexperience working with underserved populations

  4. Unable to attend a series of mandatory live study-related web-based trainings

  5. Do not provide informed consent

  6. Do not complete a research site agreement

  7. Previously hosted a Hello project event

Research Participants

  1. Anyone <18 years of age

  2. Anyone not able to speak and read English and/or Spanish

  3. Have significant difficulties with hearing or speaking difficulties by self-report

  4. Completed an AD in the past 5 years

  5. Do not provide informed consent

Study Design

Total Participants: 1500
Treatment Group(s): 3
Primary Treatment: Hello (serious game)
Phase:
Study Start date:
March 19, 2022
Estimated Completion Date:
January 31, 2026

Study Description

The overall project goal of this 3-armed cluster, randomized control trial in underserved, diverse communities is to determine whether playing a serious conversation game called Hello is more effective than other advance care planning (ACP) approaches, or usual care (i.e., simply distributing an advance directive [AD]). The investigators will randomize 75 underserved communities across the US. The primary outcome is completion of a visually verified AD; secondary outcomes include performance of other ACP behaviors.

Many Black/African Americans and Latina/Latino patients are more likely to receive low quality end-of- life medical care than White individuals- in fact, they are 3 times more likely than white Americans to die after a lengthy intensive care unit stay. Advance care planning (ACP)- the process of discussing one's wishes with loved ones and clinicians, and then documenting them in an advance directive (AD)- can help reduce these health inequities by preventing costly/burdensome treatments that are unlikely to reduce suffering or improve quality of life. Though ~60% of Americans engage in ACP, <25% of underserved populations have done so- in large part due to distrust of the healthcare system/clinicians, and reluctance to discuss death and dying.

This study leverages underserved communities' existing, trusted social networks to deploy two community-based ACP interventions and study their mechanisms of action. By identifying which interventions increase engagement in ACP in underserved communities (and why), this project will help improve quality of end-of-life care, reduce unnecessary suffering, and end-of-life healthcare costs which conserves public health resources.

Connect with a study center

  • Pincham-Lincoln Community Center

    Athens, Alabama 35611
    United States

    Site Not Available

  • Pincham-Lincoln Community Center

    Athens 4830668, Alabama 4829764 35611
    United States

    Completed

  • Kingman Regional Medical Center

    Kingman, Arizona 86409
    United States

    Site Not Available

  • Accord Health Group

    Show Low, Arizona 85901
    United States

    Site Not Available

  • El Rio Neighborhood Center

    Tucson, Arizona 85745
    United States

    Site Not Available

  • Kingman Regional Medical Center

    Kingman 5301067, Arizona 5551752 86409
    United States

    Active - Recruiting

  • Accord Health Group

    Show Low 5314245, Arizona 5551752 85901
    United States

    Active - Recruiting

  • El Rio Neighborhood Center

    Tucson 5318313, Arizona 5551752 85745
    United States

    Completed

  • Promotores y Promotoras

    Santa Paula, California 93060
    United States

    Site Not Available

  • Our Lady of Solitude

    Soledad, California 93960
    United States

    Site Not Available

  • Vitas

    Walnut Creek, California 94590
    United States

    Site Not Available

  • Promotores y Promotoras

    Santa Paula 5393245, California 5332921 93060
    United States

    Completed

  • Our Lady of Solitude

    Soledad 5397018, California 5332921 93960
    United States

    Completed

  • Vitas

    Walnut Creek 5406990, California 5332921 94590
    United States

    Completed

  • University of Colorado Hospital

    Aurora, Colorado 80045
    United States

    Site Not Available

  • HopeWest Montrose

    Montrose, Colorado 81401
    United States

    Site Not Available

  • University of Colorado Hospital

    Aurora 5412347, Colorado 5417618 80045
    United States

    Completed

  • HopeWest Montrose

    Montrose 5431710, Colorado 5417618 81401
    United States

    Completed

  • Stamford Senior Center

    Stamford 4843564, Connecticut 4831725 06901
    United States

    Active - Recruiting

  • MedStar Washington Hospital Center

    Washington, District of Columbia 20020
    United States

    Site Not Available

  • MedStar Washington Hospital Center

    Washington D.C. 4140963, District of Columbia 4138106 20020
    United States

    Completed

  • High Point Neighborhood Family Center

    Clearwater, Florida 33760
    United States

    Site Not Available

  • St. Phillip AME Church

    Tallahassee, Florida 32308
    United States

    Site Not Available

  • City of Temple Terrace, Omar K. Lightfoot Center

    Temple Terrace, Florida 33617
    United States

    Site Not Available

  • 47Million Reasons Healthcare Movement

    West Palm Beach, Florida 33406
    United States

    Site Not Available

  • DeSoto Memorial Hospital

    Arcadia 4146206, Florida 4155751 34266
    United States

    Active - Recruiting

  • High Point Neighborhood Family Center

    Clearwater 4151316, Florida 4155751 33760
    United States

    Completed

  • St. Phillip AME Church

    Tallahassee 4174715, Florida 4155751 32308
    United States

    Completed

  • City of Temple Terrace, Omar K. Lightfoot Center

    Temple Terrace 4174969, Florida 4155751 33617
    United States

    Active - Recruiting

  • 47Million Reasons Healthcare Movement

    West Palm Beach 4177887, Florida 4155751 33406
    United States

    Site Not Available

  • Phoebe Putney Memorial Hospital

    Albany, Georgia 61763
    United States

    Site Not Available

  • Helene S. Mills

    Atlanta, Georgia 30328
    United States

    Active - Recruiting

  • Seniors First of GA

    Atlanta, Georgia 30345
    United States

    Site Not Available

  • Gilmer County Senior Center

    Ellijay, Georgia 30540
    United States

    Site Not Available

  • Colquitt Regional Medical Center

    Moultrie, Georgia 31768
    United States

    Site Not Available

  • Phoebe Putney Memorial Hospital

    Albany 4179320, Georgia 4197000 61763
    United States

    Active - Recruiting

  • Helene S. Mills

    Atlanta 4180439, Georgia 4197000 30328
    United States

    Active - Recruiting

  • Seniors First of GA

    Atlanta 4180439, Georgia 4197000 30345
    United States

    Completed

  • Gilmer County Senior Center

    Ellijay 4193229, Georgia 4197000 30540
    United States

    Active - Recruiting

  • Colquitt Regional Medical Center

    Moultrie 4210397, Georgia 4197000 31768
    United States

    Completed

  • University of Chicago Medical Ctr

    Chicago, Illinois 60616
    United States

    Site Not Available

  • St. Thomas the Apostle Catholic Church

    Crystal Lake, Illinois 60014
    United States

    Site Not Available

  • Lightways Hospice & Serious Illness Care

    Joliet, Illinois 60435
    United States

    Site Not Available

  • University of Chicago Medical Ctr

    Chicago 4887398, Illinois 4896861 60616
    United States

    Completed

  • St. Thomas the Apostle Catholic Church

    Crystal Lake 4889229, Illinois 4896861 60014
    United States

    Completed

  • Lightways Hospice & Serious Illness Care

    Joilet, Illinois 4896861 60435
    United States

    Completed

  • First Baptist Church

    Quincy 4247703, Illinois 4896861 62301
    United States

    Active - Recruiting

  • Trinity Lutheran Church

    Cherokee, Iowa 51012
    United States

    Site Not Available

  • Trinity Lutheran Church

    Cherokee 4851247, Iowa 4862182 51012
    United States

    Completed

  • Hospice & Home Care of Reno

    Hutchinson, Kansas 67501
    United States

    Site Not Available

  • Center for Practical Bioethics

    Lawrence, Kansas 66101
    United States

    Site Not Available

  • Hospice & Home Care of Reno

    Hutchinson 4273299, Kansas 4273857 67501
    United States

    Completed

  • Center for Practical Bioethics

    Lawrence 4274277, Kansas 4273857 66101
    United States

    Completed

  • Ohio County Senior Centers

    Hartford, Kentucky 42347
    United States

    Site Not Available

  • Bluegrass Care Navigators

    Lexington, Kentucky 40504
    United States

    Site Not Available

  • United Crescent Hill Ministries

    Louisville, Kentucky 40206
    United States

    Site Not Available

  • Union County Senior Services

    Morganfield, Kentucky 42437
    United States

    Site Not Available

  • Hospice of Lake Cumberland

    Somerset, Kentucky 42503
    United States

    Site Not Available

  • Ohio County Senior Centers

    Hartford 4294195, Kentucky 6254925 42347
    United States

    Completed

  • Bluegrass Care Navigators

    Lexington 4297983, Kentucky 6254925 40504
    United States

    Completed

  • United Crescent Hill Ministries

    Louisville 4299276, Kentucky 6254925 40206
    United States

    Active - Recruiting

  • Union County Senior Services

    Morganfield 4301345, Kentucky 6254925 42437
    United States

    Completed

  • Hospice of Lake Cumberland

    Somerset 4308922, Kentucky 6254925 42503
    United States

    Completed

  • Acadian Advocacy Network

    Lafayette, Louisiana 70506
    United States

    Site Not Available

  • Acadian Advocacy Network

    Lafayette 4330145, Louisiana 4331987 70506
    United States

    Completed

  • St. Mary's Health System

    Lewiston, Maine 04240
    United States

    Site Not Available

  • St. Mary's Health System

    Lewiston 4969398, Maine 4971068 04240
    United States

    Completed

  • East End Community Center

    Portland 4975802, Maine 4971068 04101
    United States

    Active - Recruiting

  • Good Hope Union UMC

    Silver Spring, Maryland 20905
    United States

    Site Not Available

  • Holy Cross Health

    Silver Spring, Maryland 20910
    United States

    Completed

  • Good Hope Union UMC

    Silver Spring 4369596, Maryland 4361885 20905
    United States

    Completed

  • Holy Cross Health

    Silver Spring 4369596, Maryland 4361885 20910
    United States

    Completed

  • Grove Hall Senior Center

    Boston, Massachusetts 02121
    United States

    Site Not Available

  • Community Economic Development Center

    New Bedford, Massachusetts 02746
    United States

    Site Not Available

  • Grove Hall Senior Center

    Boston 4930956, Massachusetts 6254926 02121
    United States

    Active - Recruiting

  • Community Economic Development Center

    New Bedford 4945121, Massachusetts 6254926 02746
    United States

    Completed

  • Christ Temple Church

    Muskegon Heights, Michigan 49444
    United States

    Site Not Available

  • Christ Temple Church

    Muskegon Heights 5003140, Michigan 5001836 49444
    United States

    Completed

  • Northeast Mississippi Coalition Against COVID-19

    Belden, Mississippi 38868
    United States

    Site Not Available

  • Elder Law Project of North Mississippi Rural Legal Services

    Oxford, Mississippi 38655
    United States

    Site Not Available

  • Northeast Mississippi Coalition Against COVID-19

    Belden 4417553, Mississippi 4436296 38868
    United States

    Completed

  • Elder Law Project of North Mississippi Rural Legal Services

    Oxford 4440076, Mississippi 4436296 38655
    United States

    Completed

  • Patch Center

    Saint Louis, Missouri 63111
    United States

    Site Not Available

  • Columbia Senior Activity Center

    Columbia 4381982, Missouri 4398678 65201
    United States

    Active - Recruiting

  • Patch Center

    St Louis 4407066, Missouri 4398678 63111
    United States

    Completed

  • Washoe Tribe Health Center

    Gardnerville, Nevada 89410
    United States

    Site Not Available

  • Washoe Tribe Health Center

    Gardnerville 5504468, Nevada 5509151 89410
    United States

    Completed

  • Reformed Church of Freehold

    Freehold, New Jersey 07728
    United States

    Site Not Available

  • Reformed Church of Freehold

    Freehold 5098278, New Jersey 5101760 07728
    United States

    Completed

  • Booker T. Washington CES

    Las Cruces, New Mexico 88001
    United States

    Site Not Available

  • Booker T. Washington CES

    Las Cruces 5475352, New Mexico 5481136 88001
    United States

    Completed

  • Corsi Senior Center

    New York, New York 10029
    United States

    Site Not Available

  • Hospice of St. Lawrence Valley

    Potsdam, New York 13676
    United States

    Site Not Available

  • University of Rochester Medical Center

    Rochester, New York 14622
    United States

    Site Not Available

  • Corsi Senior Center

    New York 5128581, New York 5128638 10029
    United States

    Completed

  • Hospice of St. Lawrence Valley

    Potsdam 5132103, New York 5128638 13676
    United States

    Completed

  • University of Rochester Medical Center

    Rochester 5134086, New York 5128638 14622
    United States

    Completed

  • Greater Vision United Methodist Church

    Huntersville, North Carolina 28078
    United States

    Site Not Available

  • Plaza on Princess

    Wilmington, North Carolina 28401
    United States

    Site Not Available

  • Atrium Health Wake Forest Baptist

    Winston-Salem, North Carolina 27045
    United States

    Site Not Available

  • Greater Vision United Methodist Church

    Huntersville 4472370, North Carolina 4482348 28078
    United States

    Completed

  • Plaza on Princess

    Wilmington 4499379, North Carolina 4482348 28401
    United States

    Completed

  • Atrium Health Wake Forest Baptist

    Winston-Salem 4499612, North Carolina 4482348 27045
    United States

    Completed

  • Cleveland Clinic

    Akron, Ohio 44307
    United States

    Site Not Available

  • Hope Behavioral Health

    Cleveland, Ohio 44120
    United States

    Site Not Available

  • Hospice of the Western Reserve

    Cleveland, Ohio 44110
    United States

    Completed

  • Eastside Fellowship Ministries

    Columbus, Ohio 43203
    United States

    Site Not Available

  • Hospice Care of Middletown

    Middletown, Ohio 45044
    United States

    Site Not Available

  • Hospital Council of Northwest Ohio

    Toledo, Ohio 43607
    United States

    Site Not Available

  • Cleveland Clinic

    Akron 5145476, Ohio 5165418 44307
    United States

    Completed

  • Hope Behavioral Health

    Cleveland 5150529, Ohio 5165418 44120
    United States

    Completed

  • Hospice of the Western Reserve

    Cleveland 5150529, Ohio 5165418 44110
    United States

    Completed

  • McGregor Gardens

    Cleveland 5150529, Ohio 5165418 44112
    United States

    Active - Recruiting

  • Eastside Fellowship Ministries

    Columbus 4509177, Ohio 5165418 43203
    United States

    Active - Recruiting

  • Hospice Care of Middletown

    Middletown 4518264, Ohio 5165418 45044
    United States

    Completed

  • Hospital Council of Northwest Ohio

    Toledo 5174035, Ohio 5165418 43607
    United States

    Completed

  • Harney County Home Health & Hospice

    Burns, Oregon 97720
    United States

    Site Not Available

  • Harney County Home Health & Hospice

    Burns 5716833, Oregon 5744337 97720
    United States

    Site Not Available

  • Stuart Community Center

    Carlisle, Pennsylvania 17013
    United States

    Site Not Available

  • Villa Schiano

    Elizabethville, Pennsylvania 17023
    United States

    Site Not Available

  • Latino Hispanic American Community Center

    Harrisburg, Pennsylvania 17104
    United States

    Site Not Available

  • People's Community Baptist Church

    Harrisburg, Pennsylvania 17104
    United States

    Completed

  • Hospice and Community Care

    Lancaster, Pennsylvania 17602
    United States

    Site Not Available

  • Stuart Community Center

    Carlisle 5183234, Pennsylvania 6254927 17013
    United States

    Active - Recruiting

  • Villa Schiano

    Elizabethville 5188482, Pennsylvania 6254927 17023
    United States

    Completed

  • Latino Hispanic American Community Center

    Harrisburg 5192726, Pennsylvania 6254927 17104
    United States

    Completed

  • People's Community Baptist Church

    Harrisburg 5192726, Pennsylvania 6254927 17104
    United States

    Completed

  • Hospice and Community Care

    Lancaster 5197079, Pennsylvania 6254927 17603
    United States

    Completed

  • St. Mark Missionary Baptist Church

    Bennettsville, South Carolina 29512
    United States

    Site Not Available

  • St. Mark Missionary Baptist Church

    Bennettsville 4570634, South Carolina 4597040 29512
    United States

    Completed

  • Welcome Home of Chattanooga

    Chattanooga, Tennessee 37406
    United States

    Site Not Available

  • Welcome Home of Chattanooga

    Chattanooga 4612862, Tennessee 4662168 37406
    United States

    Completed

  • Turner Alumni Association

    Carthage, Texas 75633
    United States

    Site Not Available

  • Dorothea Street Community Center

    Crane, Texas 79731
    United States

    Site Not Available

  • Como Community Center

    Fort Worth, Texas 76107
    United States

    Site Not Available

  • Choice Hospice

    Sulphur Springs, Texas 75482
    United States

    Site Not Available

  • All Saints Episcopal Church

    Cameron 4678357, Texas 4736286 76520
    United States

    Completed

  • Turner Alumni Association

    Carthage 4679272, Texas 4736286 75633
    United States

    Completed

  • Dorothea Street Community Center

    Crane 5519648, Texas 4736286 79731
    United States

    Completed

  • Como Community Center

    Fort Worth 4691930, Texas 4736286 76107
    United States

    Completed

  • Georgetown Public Library

    Georgetown 4693342, Texas 4736286 78626
    United States

    Active - Recruiting

  • Choice Hospice

    Sulphur Springs 4734909, Texas 4736286 75482
    United States

    Completed

  • Sunshine Terrace Foundation

    Logan, Utah 84321
    United States

    Site Not Available

  • Sunshine Terrace Foundation

    Logan 5777544, Utah 5549030 84321
    United States

    Completed

  • Luray Fire Department

    Luray, Virginia 22835
    United States

    Site Not Available

  • Carmel Baptist Church

    Winchester, Virginia 22601
    United States

    Site Not Available

  • Luray Fire Department

    Luray 4771014, Virginia 6254928 22835
    United States

    Completed

  • Carmel Baptist Church

    Winchester 4794120, Virginia 6254928 22601
    United States

    Active - Recruiting

  • Ocean Beach Hospital

    Ilwaco, Washington 98640
    United States

    Site Not Available

  • Grayland Hall

    Grayland 5796112, Washington 5815135 98547
    United States

    Active - Recruiting

  • Ocean Beach Hospital

    Ilwaco 5798171, Washington 5815135 98640
    United States

    Completed

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